Government Consultant - Eligibility Program SME

Company Name:
First Data
# Job Description
First Data Government Solutions is seeking highly motivated consultants with Subject Matter Expertise in federally supported state HHS programs - Medicaid (Title XIX); Children's Health Insurance program (Title XXI); WIC; SNAP; TANF; HEAP; Child Care Services; Foster Care Services; Adoption Services; Child Protective Services; Adult Protective Services; Child Welfare and Community Services; and Developmental Disability Services. If you have subject matter expertise in one or more of the listed programs, and demonstrated experience working on large HHS IT Transformation projects, pleasereview the Candidate Requirements below closely.
You will be responsible for delivery of the required set of project deliverables, while complying with all applicable laws, regulations, policies, standards and guidelines affecting State of New York Information Technology projects.
The First Data Government Solutions philosophy is to hire experienced, motivated individuals to the organization, not just to specific projects. Therefore, while the first engagement would be specific to this state of New York opportunity, your next engagement might be as a Senior Business Consultant gathering system requirements for another large-scale Health and Human Services project. Or, you may be the Project Manager overseeing an IV&V; effort.
Our expertise sweet spots are:
Planning and feasibility studies
Procurement Support
Project Management Support
Quality Assurance and UAT
Independent Verification and Validation / Operational Verification and Validation
Business Transformation, Organizational Change Management, and Training
In addition to project specific duties and when not deployed to a project, you will also be responsible for supporting the Enterprise Services Center of Excellence to help mature the consulting practice and deepen First Data's presence in targeted markets. This includes assisting with methodology and practice guide refinement, proposal preparation, consulting training development and delivery, project start-ups and project health checks.
# Job Specific Responsibilities
Program Area SMEs will be responsible for some of the following duties:
Sharing program expertise in support of all quality assurance and quality control activities
Providing program-based expertise to team in support of any preliminary architecture and later SI activities
Ensuring program area needs are addressed in term of organizational change communication and training support
Providing ongoing risk and issue assessment in program areas affected by the IES project
Estimate level of effort and timing effectively
Focus on customer experience and service for internal and external customers
Distribute application and process knowledge and mentor team members on areas of expertise
Identify opportunities to improve the processes and quality of work products
# Candidate Requirements
We are specifically seeking employees with experience in State Government Human Services Systems. That includes Health Benefit Exchange, MMIS, Medicaid, Medicare, Integrated Eligibility Systems, SNAP / TANF, Health Information Exchange, WIC/EBT, Child Support and Child Welfare (SACWIS) Systems and other IT Systems that support human services programs. Your experience may be as a state government employee or as a third party consultant.
There are many well qualified people with experience in the private sector and we hire them for other roles, but please only respond to this posting if you have State Government Human Services Systems experience.
10+ years operational experience with federally supported state programs (Medicaid (Title XIX); Children's Health Insurance program (Title XXI); WIC; SNAP; TANF; HEAP; Child Care Services; Foster Care Services; Adoption Services; Child Protective Services; Adult Protective Services; Child Welfare and Community Services; and Developmental Disability Services)
Excellent written and verbal communication skills. Must be able to plan and facilitate presentations and client meetings, and guide the First Data and client Teams in developing required deliverables and work products.
Capability and willingness to embrace change and quickly adapt to new situations, shifts in direction and priorities, both from a client and internal perspective.
4-year college degree or equivalent experience
Exhibits behaviors consistent with First Data leadership principles:
Builds and focuses teams
Inspires and engages others
Drives customer success
Accelerates change and innovation
Delivers operational excellence
# Preferred Qualifications
Local to Albany area
Former NYS experience as an employee or contractor
Integrated Eligibility System Modernization experience
Requisition No.: 38744BR
Country: United States
State: New York
City: Albany
Primary Location Address: WFH-WORK FROM HOME (99CNT)
Job Function: Government
Worker Type: Regular Employee
Full/Part Time: Full-Time
Posting Currency: USD
Posting Range: $
Manager Level: L3: Middle Mgmt/Sr. Profession

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