Training Specialist 1 ALBANY, SG-18/Trainee 2 (Equated to SG 14)/Trainee 1(Equated to SG 13) Customer Service & Call Center - Albany, NY at Geebo

Training Specialist 1 ALBANY, SG-18/Trainee 2 (Equated to SG 14)/Trainee 1(Equated to SG 13)

Parks, Recreation & Historic Preservation, Office of Parks, Recreation & Historic Preservation, Office of Albany, NY Albany, NY Full-time Full-time $46,529 - $77,912 a year $46,529 - $77,912 a year 12 days ago 12 days ago 12 days ago You must be currently reachable on the appropriate eligible list for this title (PCO, PCO Diversity or PATT), generally, a score of 100 is currently reachable.
OR eligible under the 55 b/c program (see below), OR eligible to transfer to this title under Section 70.
1 or 52.
6 of the Civil Service Law.
70.
1 Transfer:
For a 70.
1 transfer to a Training Specialist 1, salary grade 18, you must have one year of permanent competitive service in an approved 70.
1 title allocated to a salary grade 16 or above.
70.
1 Transfer to a trainee 1:
For a 70.
1 transfer to the Training Specialist trainee 1, you must have one year of permanent competitive service in an approved 70.
1 title allocated to a salary grade 11 or above and a bachelor's degree or higher.
52.
6 Transfer:
For a 52.
6 transfer to a Training Specialist 1, salary grade 18, you must have one year of permanent competitive service in an approved 52.
6 title allocated to a salary grade 16 or above.
52.
6 Transfer to a trainee 1:
For a 52.
6 transfer to the Training Specialist trainee 1, you must have one year of permanent competitive service in an approved 52.
6 title allocated to a salary grade 11 or above and a bachelor's degree or higher.
For transfer determinations, please refer to https:
//careermobilityoffice.
cs.
ny.
gov/cmo/ Duties Description Design, Development, and Delivery Training Curricula o Participate in the development and delivery of agency training programs, either in-person or remotely using various forms of technology.
Develops and distributes training announcements, maintains course rosters, and tracks employee application to union-sponsored workshops.
o Research various sources to find information, materials, and technologies to aid in the design and development of training programs, or the selection of appropriate vendors.
Works with third-party vendors to outline terms and logistics of contracted training.
o Presents ideas, concepts, and information to participants o Replies to questions from participants regarding presented materials o Adjusts training based on participant or supervisor feedback o Travels to regional offices or other offsite locations as needed Management of Agency Compliance Programs o Act as primary administrator for the State Learning Management System (SLMS); enroll employees in NYS and agency mandatory trainings; run compliance reports and send reminders; trouble-shoot and/or follow up issues encountered; respond to routine inquiries.
Ensure records are updated and accurate by comparing various biweekly reports, transactions, and other data sources.
o Maintains familiarity with New York State's mandatory training curriculum, delivery methods, internal and external stakeholders, tuition reimbursement options, and other logistics.
Support of Bureau Administrative Functions o Monitor staff development mailbox, answer routine inquiries, trouble-shoot issues or escalate for attention or resolution as appropriate.
o Acts as NY.
gov ID Delegated Administrator; trouble-shoots employee accounts for access to SLMS and other agency platforms.
Support of Agency Performance Management Programs o Work with HR staff to monitor trainee and evaluation performance programs, and evaluates any identified training needs.
o Work with HR staff to monitor employee probation reports.
o Work with HR staff and other stakeholders to administer employee performance management programs; monitors employee performance evaluation process; communicates requirements to managers/supervisors, and provides/delivers training to managers/supervisors as needed to support evaluation programs.
Participate in support of HR diversity, equity and inclusion goals:
o As directed, attends training(s), complete annual surveys and contributes to strategic plan(s).
o As appropriate or directed, researches and recommends training(s), recruitment strategies, and practices to promote a positive, diverse, and inclusive agency culture.
Additional Comments This position requires travel.
New York State fleet vehicles are assigned for travel.
As such, you must have a valid license to operate a motor vehicle in the state of New York and maintain that license as a term and condition of employment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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