Technology Coordinator
Primary FunctionBryant & Stratton College is currently seeking a Technology Coordinator.
This person will provide administrative technical support to Albany Market Locations.
The candidate is responsible for providing customer service to students, associates and any college vendors.
Responsibilities Monitor Helpdesk portal and handle work orders in a timely fashion Provide technical support to staff regarding usage or functionality of IT products and services.
Support software including (but not limited to) the Microsoft Office Suite of products, Adobe Suite, and other products.
Image, configure, install and support all computers (Windows & MAC) and their peripherals.
Provide support for the audio/visual equipment in the conference rooms.
Assure that all servers and desktops are in compliance with College Security Policy Identify and control LAN hardware and software configurations using Windows & Active Directory Monitor inventory levels including toner and other supplies Prepare equipment slated for salvage and prepare accompanied documentation If necessary, liaise with third-party support and PC equipment vendors.
This position may require overtime and/or on-call support after hours and/or weekends as needed.
Provide support for Office365 Move, Install, Set Up, Take Down IT equipment as necessary The ability to communicate effectively, both written and oral, with a diverse group of students and peers is required.
This person must have the ability to think creatively, ask probing questions, recognize problems, formulate solutions, and have good follow-up skills.
The Technology Coordinator will have a positive attitude and handle problems in a professional and courteous manner.
Minimum RequirementsAn Associates Degree is required.
If the degree is in a discipline other than Information Technology the candidate must possess at least two years of related work experience or evidence of specialized training or competency in the Computer Technology field.
Hours:
Full Time:
40 hours a weekMonday - Thursday 8:
30 am - 6:
30 pm (1 hour unpaid lunch)Friday 8:
00 am - noonHoliday and Saturday hours may be assignedReports To:
System IT ManagerInterview ProcessThis is a 3-step interview process:
1 - Phone or Teams interview with BSC IT Personal2 - Panel Campus Interview3 - Finalist Panel Campus Interview Recommended Skills Administration Adobe Communication Creativity Customer Service Help Desk Estimated Salary: $20 to $28 per hour based on qualifications.
This person will provide administrative technical support to Albany Market Locations.
The candidate is responsible for providing customer service to students, associates and any college vendors.
Responsibilities Monitor Helpdesk portal and handle work orders in a timely fashion Provide technical support to staff regarding usage or functionality of IT products and services.
Support software including (but not limited to) the Microsoft Office Suite of products, Adobe Suite, and other products.
Image, configure, install and support all computers (Windows & MAC) and their peripherals.
Provide support for the audio/visual equipment in the conference rooms.
Assure that all servers and desktops are in compliance with College Security Policy Identify and control LAN hardware and software configurations using Windows & Active Directory Monitor inventory levels including toner and other supplies Prepare equipment slated for salvage and prepare accompanied documentation If necessary, liaise with third-party support and PC equipment vendors.
This position may require overtime and/or on-call support after hours and/or weekends as needed.
Provide support for Office365 Move, Install, Set Up, Take Down IT equipment as necessary The ability to communicate effectively, both written and oral, with a diverse group of students and peers is required.
This person must have the ability to think creatively, ask probing questions, recognize problems, formulate solutions, and have good follow-up skills.
The Technology Coordinator will have a positive attitude and handle problems in a professional and courteous manner.
Minimum RequirementsAn Associates Degree is required.
If the degree is in a discipline other than Information Technology the candidate must possess at least two years of related work experience or evidence of specialized training or competency in the Computer Technology field.
Hours:
Full Time:
40 hours a weekMonday - Thursday 8:
30 am - 6:
30 pm (1 hour unpaid lunch)Friday 8:
00 am - noonHoliday and Saturday hours may be assignedReports To:
System IT ManagerInterview ProcessThis is a 3-step interview process:
1 - Phone or Teams interview with BSC IT Personal2 - Panel Campus Interview3 - Finalist Panel Campus Interview Recommended Skills Administration Adobe Communication Creativity Customer Service Help Desk Estimated Salary: $20 to $28 per hour based on qualifications.
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