Chief Technology Office (CTO) Shared Services Student Assistant,
Agency Information Technology Services, Office of Title Chief Technology Office (CTO) Shared Services Student Assistant, Ref.
#18474 Occupational Category Administrative or General Management Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $21.
31 to $23.
90 Hourly Employment Type Part-Time Part-time Percent 50% Appointment Type Temporary Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 20 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 50 Wolf Rd Floor 3 City Albany State NY Zip Code 12229 Minimum Qualifications Must be a US citizen or foreign national eligible to work in the United States Must be 18 years of age or older Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State Minimum Sophomore level college student Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one years worth of academic credits over a more extended period of time may qualify part-time students) Or currently enrolled graduate student or accepted in a graduate degree program Must have a minimum grade point average (GPA) of 2.
0 or equivalent to a C.
Duties Description Under the direction of an Information Technology Specialist 4 (Data Communications), SG-25, within the Chief Technology Office, Shared Services Section, the Student Assistant will be a support technician on the Shared Platform Services DNS, DHCP and IPAM (DDI) team; providing assistance with the implementation of all DNS, DHCP and IPAM requests and standards for NYS Agency and Enterprise applications and shared services.
Specific duties include, but are not limited to:
Assist in the configuration, troubleshooting and deployment of DNS, DHCP, IPAM and NTP services for the citizens of New York.
Coordinate, document and diagram all changes.
Assist in the investigation/diagnosis/resolution of any Name and IP Services issues.
Implementation DDI Service Requests.
Write technical procedures.
Track and communicate with customers and vendors.
Create and maintain process documentation and/or data models.
Execute system tests and record tests results.
Establish effective working relationships with agency staff and customers for the implementation of critical projects.
Additional Comments Fingerprinting is required.
Some positions may require additional credentials or a background check to verify your identity.
Name Erzsebet Fazekas Telephone 518-473-0398 Fax 518 402-4924 Email Address email protected Address Street NYS Office of Information Technology Services, Human Resources Swan St Building, Core 4 City Albany State NY Zip Code 12242 Notes on Applying To apply, please submit a clear, concise cover letter, resume, and college transcript indicating that you are applying for the Student Assistant, Ref.
#18474, by 8/10/2023, and include the Vacancy ID.
Please clearly indicate how you meet the minimum qualifications for this position.
Some positions may require additional credentials or a background check to verify your identity.
Selected candidates who are new or returning to NYS service may be required to pay for fingerprinting fees.
New York State is an equal opportunity employer.
Recommended Skills Budgeting Finance Business Process Improvement Metrics Forecasting Benchmarking (Project Management) Estimated Salary: $20 to $28 per hour based on qualifications.
#18474 Occupational Category Administrative or General Management Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $21.
31 to $23.
90 Hourly Employment Type Part-Time Part-time Percent 50% Appointment Type Temporary Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 20 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 50 Wolf Rd Floor 3 City Albany State NY Zip Code 12229 Minimum Qualifications Must be a US citizen or foreign national eligible to work in the United States Must be 18 years of age or older Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State Minimum Sophomore level college student Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one years worth of academic credits over a more extended period of time may qualify part-time students) Or currently enrolled graduate student or accepted in a graduate degree program Must have a minimum grade point average (GPA) of 2.
0 or equivalent to a C.
Duties Description Under the direction of an Information Technology Specialist 4 (Data Communications), SG-25, within the Chief Technology Office, Shared Services Section, the Student Assistant will be a support technician on the Shared Platform Services DNS, DHCP and IPAM (DDI) team; providing assistance with the implementation of all DNS, DHCP and IPAM requests and standards for NYS Agency and Enterprise applications and shared services.
Specific duties include, but are not limited to:
Assist in the configuration, troubleshooting and deployment of DNS, DHCP, IPAM and NTP services for the citizens of New York.
Coordinate, document and diagram all changes.
Assist in the investigation/diagnosis/resolution of any Name and IP Services issues.
Implementation DDI Service Requests.
Write technical procedures.
Track and communicate with customers and vendors.
Create and maintain process documentation and/or data models.
Execute system tests and record tests results.
Establish effective working relationships with agency staff and customers for the implementation of critical projects.
Additional Comments Fingerprinting is required.
Some positions may require additional credentials or a background check to verify your identity.
Name Erzsebet Fazekas Telephone 518-473-0398 Fax 518 402-4924 Email Address email protected Address Street NYS Office of Information Technology Services, Human Resources Swan St Building, Core 4 City Albany State NY Zip Code 12242 Notes on Applying To apply, please submit a clear, concise cover letter, resume, and college transcript indicating that you are applying for the Student Assistant, Ref.
#18474, by 8/10/2023, and include the Vacancy ID.
Please clearly indicate how you meet the minimum qualifications for this position.
Some positions may require additional credentials or a background check to verify your identity.
Selected candidates who are new or returning to NYS service may be required to pay for fingerprinting fees.
New York State is an equal opportunity employer.
Recommended Skills Budgeting Finance Business Process Improvement Metrics Forecasting Benchmarking (Project Management) Estimated Salary: $20 to $28 per hour based on qualifications.
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