Courtyard/Residence Inn Hotel General Manager General Labor - Albany, NY at Geebo

Courtyard/Residence Inn Hotel General Manager

Albany, NY Albany, NY Full-time Full-time Estimated:
$75.
3K - $95.
3K a year Estimated:
$75.
3K - $95.
3K a year 6 days ago 6 days ago 6 days ago CAre you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel General Manager for our dual branded Courtyard and Residence Inn hotel located on Wolf Road just minutes from Albany International Airport.
You will play a key role to ensure a great guest and colleague experience.
We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.
Contact us today - we're waiting to hear from you! Job Responsibilities As a Hotel General Manager, you will function as the primary strategic business leader for your assigned property, and will oversee all aspects of the operation as well as carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Your specific duties in this role will include:
Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.
Monitor customer service by speaking with guests, reviewing written guest satisfaction surveys and observing associates.
Actively promote the hotel and company in the community.
Assist with the development of sales strategies and action plans.
Develop and maintain positive business relationships with all guests, vendors and other external partners.
Represent company at various community organization meetings to promote hotels.
Conduct regular physical inspections to ensure all standards of excellence are being met.
Answer inquiries pertaining to hotel policies and services.
Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations.
Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals.
Facilitate and maintain on-going communication and collaboration with all associates.
Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.
Maintain up to date records and files.
Provide information pertaining to hours and available services of the hotel, i.
e.
restaurant, lounge, room service.
Ensure the cleanliness of all areas of the hotel.
Job Requirements We are looking for a Hotel General Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality.
It is important that you are able to effectively manage P&L and financials to ensure your location's continued profitability.
Specific qualifications for the role include:
3 to 5 years' experience in the guest services, front desk, housekeeping, management operations, or related professional area Bachelor's degree (B.
A.
) or equivalent from four-year college or university; or equivalent combination of education and experience.
Solid organizational, time-management and prioritization skills Exceptional customer service skills Benefits As a Hotel General Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.
It's the kind of company where many of our associates come for a job, but stay for a career--the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
Competitive pay Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunitiesourtyard By Marriott Rochester East/Penfield is a Albany, NY-based hotel management company that offers a unique experience to its guests.
We are a small company that takes pride in our hospitality services and products.
We are looking for an enthusiastic and motivated Hotel Manager to join our team and create an excellent guest experience.
Responsibilities Oversee the daily operations of the hotel Ensure high levels of guest satisfaction through excellent service Communicate and coordinate with other departments (Hospitality, Food, etc.
)to ensure smooth running of the business Develop plans to improve productivity and increase profitability Comply with all legal guidelines regarding property security and employee security Oversee staff recruitment and retention policies Coach and develop team members into the team culture (culture-building activities) Perform regular staff assessments to ensure the health and safety of our staff Assist in developing company policy and procedures (policy and procedure implementation) Provide leadership, motivation, and guidance to all team members to ensure they perform at their best levels.
(leadership activities) Skills Proven work experience as a Hotel Manager, Hospitality or similar role Excellent customer service skills as well as a ability to work independently Strong organizational skills along with the ability to multi-task.
Prioritizing, planning, and problem solving skills.
Strong written and verbal communication skills.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance Schedule:
Weekends as needed Supplemental pay types:
Bonus pay Ability to commute/relocate:
Albany, NY 12205:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel General Manager:
5 years (Preferred) Marriott:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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