Supervising Investigator Administrative & Office Jobs - Albany, NY at Geebo

Supervising Investigator

The Office for People With Developmental Disabilities (OPWDD) has reformed its Incident Management and Investigations systems with the following goals in mind:
o Improve both the timeliness and quality of agency investigations. o Foster better partnerships with law enforcement agencies. o Enhance current investigative staffing by introducing trained professional investigators. o Ensure consistency of practice throughout the state. o Improve investigative independence by providing arms-length oversight of the investigation and incident management process.
Primary Duties and Responsibilities
Under the direction of the Assistant Chief of Investigations, the Supervising Investigator duties include, but are not limited to:
o Provide supervision, coordination and evaluation of assigned Internal Investigators 1 and Internal Investigators 2 OPWDD. o Monitor investigative caseloads of subordinates to ensure that cases are investigated in a timely and appropriate manner. o Train new employees in the process and techniques required in the performance of their job. o Serve as Lead Investigator, especially on complex cases or those of a particularly sensitive nature. o Ensure that confidentiality of information gathered during the investigative process is maintained. o Routinely meet with each investigator regarding all aspects of the case and various strategies to be employed. o Provide direction to staff on new policies, procedures, and investigative strategies. o Review all reports of interviews and interrogations conducted by Investigation Unit staff to ensure they are complete and carried out in an appropriate manner. o Provide testimony at arbitration hearings to support the outcome of the investigation, if necessary. o In the absence of a higher authority, take command of incident scenes. o Manage problems that arise during the course of the investigation. o Coordinate efforts with Field Unit investigators and law enforcement agencies. o Create and implement trainings and guidance when working along side and in coordination with Federal, State, and Local Law Enforcement and County District Attorney Offices. o Formulate plan, processes, and timetables to conduct an accurate, complete and thorough investigation within OPWDD-specified timeframe. o Prepare for and conduct interviews and obtain sworn statements on matters arising from investigations conducted, such as investigations of possible misconduct by agency employees. o Gather, document and preserve information and evidence related to investigations to support the outcome of the investigation. o Write narrative reports to effectively communicate the results of investigations to appropriate parties. o Inspect all facilities and equipment under his/her command, on a regular basis, and maintain appropriate working conditions. o Communicate to the Regional Director all necessary information. o Perform all other duties as assigned by the Regional Director. o Work collaboratively with OPWDD facilities, programs and Office of Employee Relations staff to ensure that investigations are completed in a fair and timely manner. o Conduct investigations of alleged instances of abuse and neglect and other types of employee incompetency or misconduct in a confidential manner. o Interrogate state employees following stipulations of the collective bargaining agreements. o Make recommendations to supervisor, Developmental Disabilities State Operations Office (DDSOO) and Office of Employee Relations staff regarding possible violations of OPWDD policy and procedures
Job Function
The Office for People With Developmental Disabilities (OPWDD) has reformed its Incident Management and Investigations systems with the following goals in mind:
o Improve both the timeliness and quality of agency investigations. o Foster better partnerships with law enforcement agencies. o Enhance current investigative staffing by introducing trained professional investigators. o Ensure consistency of practice throughout the state. o Improve investigative independence by providing arms-length oversight of the investigation and incident management process.
Primary Duties and Responsibilities
Under the direction of the Assistant Chief of Investigations, the Supervising Investigator duties include, but are not limited to:
o Provide supervision, coordination and evaluation of assigned Internal Investigators 1 and Internal Investigators 2 OPWDD. o Monitor investigative caseloads of subordinates to ensure that cases are investigated in a timely and appropriate manner. o Train new employees in the process and techniques required in the performance of their job. o Serve as Lead Investigator, especially on complex cases or those of a particularly sensitive nature. o Ensure that confidentiality of information gathered during the investigative process is maintained. o Routinely meet with each investigator regarding all aspects of the case and various strategies to be employed. o Provide direction to staff on new policies, procedures, and investigative strategies. o Review all reports of interviews and interrogations conducted by Investigation Unit staff to ensure they are complete and carried out in an appropriate manner. o Provide testimony at arbitration hearings to support the outcome of the investigation, if necessary. o In the absence of a higher authority, take command of incident scenes. o Manage problems that arise during the course of the investigation. o Coordinate efforts with Field Unit investigators and law enforcement agencies. o Create and implement trainings and guidance when working along side and in coordination with Federal, State, and Local Law Enforcement and County District Attorney Offices. o Formulate plan, processes, and timetables to conduct an accurate, complete and thorough investigation within OPWDD-specified timeframe. o Prepare for and conduct interviews and obtain sworn statements on matters arising from investigations conducted, such as investigations of possible misconduct by agency employees. o Gather, document and preserve information and evidence related to investigations to support the outcome of the investigation. o Write narrative reports to effectively communicate the results of investigations to appropriate parties. o Inspect all facilities and equipment under his/her command, on a regular basis, and maintain appropriate working conditions. o Communicate to the Regional Director all necessary information. o Perform all other duties as assigned by the Regional Director. o Work collaboratively with OPWDD facilities, programs and Office of Employee Relations staff to ensure that investigations are completed in a fair and timely manner. o Conduct investigations of alleged instances of abuse and neglect and other types of employee incompetency or misconduct in a confidential manner. o Interrogate state employees following stipulations of the collective bargaining agreements. o Make recommendations to supervisor, Developmental Disabilities State Operations Office (DDSOO) and Office of Employee Relations staff regarding possible violations of OPWDD policy and procedures
Salary Range:
From $85712 to $108342 Annually
Minimum Qualification
Eight years of field or law enforcement investigative experience, which must have included the following activities:
interviewing and interrogating witnesses; collecting and analyzing data and evidence; writing and summarizing case narratives; and testifying at administrative or criminal proceedings. One year of this experience must have been at a supervisory level. PREFERRED
Qualifications:
o Master's degree in Digital forensics and Cyber Investigations. o DCJS certified Law Enforcement Investigations Training and/or certification in Fraud Investigations. Substitutions:
an associate's degree may substitute for two years of the general field or law enforcement investigative experience; and a bachelor's degree may substitute for four years of the general field or law enforcement investigative experience required above. Types of Investigative Experience that could be considered Qualifying:
Experience in such positions as:
Police Detective; Insurance Investigator; Licensed and Registered Private Investigator; Federal Investigator; State Investigator; Municipal Investigator; Child Protective Services Investigator; Investigative position involving trial preparations and detailed reports; or Investigations within a branch of the Armed Services. Types of Non-Qualifying Investigative Experience includes but may not be limited to:
Experience in:
Routine Police Patrol Work; Security Guard or Related Security Position; Tax Collector; Collector of Delinquent Accounts; Credit Checker; Legal Assistant/Attorney; Hotel or store detective; Loss Prevention Officer; Parole Officer; Correction Officer/Guard; Fire and Safety inspector. Experience in credit verification; auditing; employment interviewing; building surveillance; traffic enforcement; performing routine inspections or surveys will NOT be considered investigative experience.Estimated Salary: $20 to $28 per hour based on qualifications.

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