IT Infrastructure Engineer
Who we are CommutAir is a regional airline operating flights on behalf of United Airlines as a United Express partner. With our fleet of Embraer 145 aircraft, we operate up to 1,500 weekly flights - connecting people and communities to the world via United's global network. Headquartered in Cleveland:
we have major hubs in Denver, Houston, and Washington Dulles, with maintenance bases in Houston, Albany, New York, and Lincoln, Nebraska. We are looking for individuals to join our growing team of over 1,500 diverse professionals who work together to solve each day's unique challenges. What we do Our purpose is to connect people and communities to the world. Our work has an impact on people's lives, and we do what it takes to get the job done. We are guided and grounded by our Core4 values:
safe, caring, dependable, and efficient. From the flight deck to the finance team, and everyone in between, it takes a coordinated effort to keep our operation running smoothly. Why work with us? When you join the CommutAir family, you unlock a whole suite of perks, including:
Extensive flight benefits for you and your family Monthly performance bonuses Medical, dental, and vision insurance Paid sick and vacation time 401(k) with company match Support when you need it most. CommutAir Cares, our non-profit organization, provides emergency financial assistance to employees during extreme hardship - As well as free access to our EAP services. Position
Summary:
The applicant must be able to work independently in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. The candidate is expected to manage multiple infrastructure projects including planning, building, and documenting. Duties and
Responsibilities:
Serve as an escalation resource for help desk tickets Anticipate infrastructure needs and proactively address them Implement new platform technology as required including networking, firewalls, servers, and back office applications Create detailed documentation of infrastructure systems Maintain infrastructure systems including patching, firmware, and upgrades as required Troubleshoot system issues and work with team members and outside vendors to resolve Train other members of the team on infrastructure systems and software
Qualifications:
Minimum 3 years' experience with infrastructure hardware and software Advanced understanding of ethernet networks and firewall configuration (Cisco and Fortinet preferred) Advanced understanding of Windows Server environments Advanced understand of server virtualization technologies (VMWare, Hyper-V) Experience troubleshooting and maintaining a VoIP phone system Professional certifications such A+, Network+, MCSE, CCNA preferred Strong communication skills and ability to work cohesively with users and team Strong documentation skills and attention to detail, with the ability to create, edit, and refine complex technical documents Ability to work collaboratively with employees within department and across functions Excellent written and verbal skills and fluent in English Must be detail-oriented and have ability to manage priorities and deadlines, High energy with the capability to multi-task in a dynamic, rapidly growing organization Must be legal to work in the United States (A citizen or national of the United States, a lawful permanent resident, or an alien authorized to work) Ability to learn company's proprietary applications and programs Must have reliable vehicle for travel between locations locally Rotational on call responsibilities
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & Engineering, Hardware DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
we have major hubs in Denver, Houston, and Washington Dulles, with maintenance bases in Houston, Albany, New York, and Lincoln, Nebraska. We are looking for individuals to join our growing team of over 1,500 diverse professionals who work together to solve each day's unique challenges. What we do Our purpose is to connect people and communities to the world. Our work has an impact on people's lives, and we do what it takes to get the job done. We are guided and grounded by our Core4 values:
safe, caring, dependable, and efficient. From the flight deck to the finance team, and everyone in between, it takes a coordinated effort to keep our operation running smoothly. Why work with us? When you join the CommutAir family, you unlock a whole suite of perks, including:
Extensive flight benefits for you and your family Monthly performance bonuses Medical, dental, and vision insurance Paid sick and vacation time 401(k) with company match Support when you need it most. CommutAir Cares, our non-profit organization, provides emergency financial assistance to employees during extreme hardship - As well as free access to our EAP services. Position
Summary:
The applicant must be able to work independently in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. The candidate is expected to manage multiple infrastructure projects including planning, building, and documenting. Duties and
Responsibilities:
Serve as an escalation resource for help desk tickets Anticipate infrastructure needs and proactively address them Implement new platform technology as required including networking, firewalls, servers, and back office applications Create detailed documentation of infrastructure systems Maintain infrastructure systems including patching, firmware, and upgrades as required Troubleshoot system issues and work with team members and outside vendors to resolve Train other members of the team on infrastructure systems and software
Qualifications:
Minimum 3 years' experience with infrastructure hardware and software Advanced understanding of ethernet networks and firewall configuration (Cisco and Fortinet preferred) Advanced understanding of Windows Server environments Advanced understand of server virtualization technologies (VMWare, Hyper-V) Experience troubleshooting and maintaining a VoIP phone system Professional certifications such A+, Network+, MCSE, CCNA preferred Strong communication skills and ability to work cohesively with users and team Strong documentation skills and attention to detail, with the ability to create, edit, and refine complex technical documents Ability to work collaboratively with employees within department and across functions Excellent written and verbal skills and fluent in English Must be detail-oriented and have ability to manage priorities and deadlines, High energy with the capability to multi-task in a dynamic, rapidly growing organization Must be legal to work in the United States (A citizen or national of the United States, a lawful permanent resident, or an alien authorized to work) Ability to learn company's proprietary applications and programs Must have reliable vehicle for travel between locations locally Rotational on call responsibilities
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & Engineering, Hardware DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
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