OneSource System Adminother related Employment listings - Albany, NY at Geebo

OneSource System Admin

Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day. Then, we innovate and collaborate to make it happen everywhere. Our dedicated team of about 16,000 employees worldwide, pioneers scientific technologies for better detection, imaging, and informatics to help our customers work to create healthier families, improve the quality of life, and sustain the well-being and longevity of people globally. If you are seeking a meaningful, impactful, and stimulating career, look no further. Key
Responsibilities:
Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation Implements customer specified benchtop computing design and processes Administers and assures connectivity of customer's Windows based platform Conduct and maintain inventories of client systems Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement and relocation of equipment Implements Windows based security, including but not limited to:
user / group permissions, file / folder permissions, group policies, local security policies, etc. Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner Ensures adherence to client's corporate policies through periodic reporting and compliance programs Acts as the technical support contact for instrument vendor Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams Provides technical support for new system validations and change management efforts Create and maintain a physical inventory of lab equipment, PC's, software and any other information specified by the client Submit weekly Engineer reports to the team lead by COB on the last business day of the week Acts as client Liaison for software/hardware related inquiries Participate in client team meetings Provides support across all PerkinElmer Enterprise practices as required Act as the technical expert to handle escalations and be a mentor to junior team members Provide back up to team leads as required Critical Skills:
Excellent customer service skills complimented by an ability to listen to and interpret client requests. Ability to troubleshoot complex technology issues. Strong verbal and written communication skills. Ability to identify, track and complete tasks for multiple projects under prescribed timeframes. Basic
Qualifications:
Bachelor's Degree or relevant industry experience. 5 plus years' experience in lab IT or regulated IT environment Preferred
Qualifications:
A proven self-motivational work ethic with the ability to work independently, manage time and schedule workload to meet deadlines and customer needs Excellent analytical and problem-solving skills Detail oriented and able to follow written documentation for task execution Must be customer service orientated and believe in teamwork, collaboration, adaptability and Initiative Ability to multitask and support various groups of users Experience in a validated environment a plus. Experience working in GxP, ISO, and FDA compliant facilities a plus
Salary Range:
$80K -- $100K
Minimum Qualification
System & Network AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.

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